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KeyValue FormatContainsDescription
slaStringanyThe id of the current or or last used SLA
slaonStringtrue/falseWhether or not the issue is in scope of a SLA
slanameStringanyThe name of the current or last used SLA
slatimeNumberA positive integerThe SLA Target Time in seconds
timeNumberA positive integerThe Time Spent in seconds
statusString

Any value that matches

the id of a SLA Status

The id of the current SLA Status.
dateISOdateisoDateA String representation of a DateThe time and date of when SLA Values was updated by the Add-on
etaISOetaisoDateA String representation of a DateThe time and date of when the issue should be completed with current SLA - The Target Date.
forcedstatevalueNumber0 or 1If the issue is paused the value will be 1. Otherwise empty or 0
percentNumberA positive integerThe percent value of Time Spent compared to the SLA Target Time
customslatimeStringtrue/falseWhether or not the issue has a custom SLA Target Time (The SLA Target Time has been overriden)
frstatusStringAHEAD, BEHIND, OK or DELAYEDThe id of the current First Response Status
frtimeNumberA positive integerThe time spent before First Response was initiated
frslatimeNumberA positive integerThe SLA First Response Target Time in seconds

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