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| Code Block | ||
|---|---|---|
| ||
issue.property[slatimer].sla in slaName("P1") //issue with a sla named p1 or P!
issue.property[slatimer].slaname = "p1" //issuea with a sla named p1
issue.property[slatimer].time = 3600 //spent time is equal to 1 hour = 3600 seconds
issue.property[slatimer].time = slaToSecons("1h") //spent time is equal to 1 hour = 3600 seconds
issue.property[slatimer].etaiso > now() //target date less than current date and time
issue.property[slatimer].forcedstatevalueforcedstate.state = 1 //paused issues |
SLA Values
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| Key | Type | Value | Description |
|---|---|---|---|
| sla | String | any | The id of the current or or last used SLA |
| slaon | String | true/false | Whether or not the issue is in scope of a SLA |
| slaname | String | any | The name of the current or last used SLA |
| slatime | Number | A positive integer | The SLA Target Time in seconds |
| time | Number | A positive integer | The Time Spent in seconds |
| status | String | Any value that matches the id of a SLA Status | The id of the current SLA Status. |
| dateiso | Date | A String representation of a Date | The time and date of when SLA Values was updated by the Add-on |
| etaiso | Date | A String representation of a Date | The time and date of when the issue should be completed with current SLA - The Target Date. |
| forcedstatevalueforcedstate.state | Number | 0 or 1 | If the issue is paused the value will be 1. Otherwise empty or 0 Since version 1.5.0 |
| forcedstate.dateiso | Date | A String representation of a Date | The time and date of when this issue was paused (if paused) Since version 1.5.0 |
| percent | Number | A positive integer | The percent value of Time Spent compared to the SLA Target Time |
| customslatime | String | true/false | Whether or not the issue has a custom SLA Target Time (The SLA Target Time has been overriden) |
| frstatus | String | AHEAD, BEHIND, OK or DELAYED | The id of the current First Response Status |
| frtime | Number | A positive integer | The time spent before First Response was initiated |
| frslatime | Number | A positive integer | The SLA First Response Target Time in seconds |
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