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| Alias | Key | Type | Value | Description |
|---|
| slaOn | slaon | String | true/false | Whether or not the issue is in the scope of a SLA | Code Block |
|---|
| slaOn = "true"
slaOn = "false"
slaOn is Empty
slaOn in slaIsOn()
slaOn not in slaIsOn() |
|
| slaName | slaname | String | any | The name of the current or last used SLA
|
| slaSpentTime | time | Number | A positive integer | The Time Spent in seconds | Code Block |
|---|
| slaSpentTime < slaToTime(2h)
slaSpentTime < slaToTime("2h 8m 2s")
slaSpentTime < slaToTime(02:08:02)
slaSpentTime < 7682 |
|
| slaDate | dateiso | Date | A string representation of a Date | The time and date of when SLA Values was updated by the Add-on | Code Block |
|---|
| slaDate > 2020-01-01
slaDate > startOfMonth()
slaDate > -1h |
|
| slaETA | etaiso | Date | A string representation of a Date | The time and date of when the issue should be completed with the current SLA - The Target Date. | Code Block |
|---|
| slaDate > 2020-01-01
slaDate > startOfMonth()
slaDate > -1h |
|
| slaPaused | paused | String | "Paused" or "Not Paused" |
| Code Block |
|---|
| slaPaused = "Paused"
slaPaused != "Paused"
slaPaused = "Not Paused"
slaPaused = slaIsPaused()
slaPaused != slaIsPaused() |
|
slaPausedDate | pauseddateiso | String | A string representation of a Date | The date of when the issue was paused. | Code Block |
|---|
| slaPausedDate > -2h
slaPausedDate >-5h AND slaPausedDate <-2h
slaPausedDate > 2020-05-11 AND slaPausedDate < 2020-05-12
slaPausedDate > startOfDay() /*Paused today*/ |
|
slaIssue | issueid | Number | The issue id (not issue key) |
| Code Block |
|---|
| slaIssue in issueHistory()
slaIssue in updatedBy("mike")
|
|
slaFirstResponseStatus | frstatus | String | AHEAD, BEHIND, DELAYED, OK |
| Code Block |
|---|
| slaFirstResponseStatus = BEHIND |
slaFirstResponseStatus != BEHIND |
slaFirstResponseStatus is EMPTY |
slaFirstResponseStatus is not EMPTY
|
|
slaFirstResponseDate | frdateiso | Date | A string representation of a Date |
| Code Block |
|---|
| slaFirstResponseDate > -2h
slaFirstResponseDate >-5h AND slaFirstResponseDate <-2h
slaFirstResponseDate > 2020-05-11 AND slaFirstResponseDate < 2020-05-12
slaFirstResponseDate > startOfDay() /*First response today*/ |
|
slaFirstResponseTime | frtime | Number | A positive integer | The time in seconds before first response was intiated. | Code Block |
|---|
| slaFirstResponseTime < slaToTime(2h)
slaFirstResponseTime < slaToTime("2h 8m 2s")
slaFirstResponseTime < slaToTime(02:08:02)
slaFirstResponseTime < 7682 |
|
It is not guaranteed that an issue will contain all property keys.
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