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This page describes what values the different custom fields holds and  gives som gives some search examples.

See also JQL Functions

 

Field

TypeString
ValueAHEAD, BEHIND, OK or DELAYED
Search

"SLA First Response Status" = "BEHIND" //case sensitive

"SLA First Response Status" in slaFRStatus("behind", "ok") //case insensitive

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Field

TypeString
Value

ON

OFF

Search

"SLA On" = "ON"

"SLA On" = "OFF" or "SLA On" != "ON"


Field

Image Added

TypeString
Value

Paused

null / empty

Search

"SLA Paused" = "Paused" //Case sensitive. All paused issues

"SLA Paused" = slaIsPaused()  // All paused issues


"SLA Paused" is Empty //All not paused issues

"SLA Paused" != slaIsPaused()  //Do not use, use is empty statement.

SinceVersion 1.5.0


Field

TypeNumber
Value

An integer. Positive if issue is overdue. Negative if on time.

Seconds

Search

"SLA Over Time" = 3600 //1hour

"SLA Over Time" = slaToSeconds(1h59m59s) //1 hour 59 minuts and 59 seconds = 7199 seconds

"SLA Over Time" = slaToSeconds(01:59:59) //1 hour 59 minuts and 59 seconds = 7199 seconds

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