The add-on is shipped with several jql functions.
| Function | Use |
|---|---|
| slaToSeconds() | Converts time strings to seconds. "SLA Time" = slaToSeconds("2h") //will result in 7200 seconds
"SLA Time" = slaToSeconds("01:59:59") //will result in 7199 seconds
"SLA Time" = slaToSeconds("1h 59m 59s") //will result in 7199 seconds
issue.property[slatimer].time = slaToSeconds("01:59:59")
Use =, !=, <, <=, >, or >= as operators
The 3 first examples assumes there is a custom field named SLA Time. |
| slaStatus() | Use the function to for a more convenient search for issues with specified SLA Statuses. "SLA Status" in slaStatus("ON TIME") //all issues in SLA Status "ON TIME"
"SLA Status" in slaStatus("overdue","overDUE+") //all issues with SLA Status "OVERDUE" or "OVERDUE+"
issue.property[slatimer].status in slaStatus("overdue","overdue+") //all issues in SLA Status "OVERDUE" or "OVERDUE+"
The function values are case insensitive. The first 2 examples assumes there is a custom field named SLA Status. |
| slaCatStatusONTIME() | Use function to search for all issues where the SLA Status is in category ONTIME "SLA Status" = slaCatStatusONTIME() //all issues with a SLA Status in category ON TIME "SLA Status" != slaCatStatusONTIME() //all issues with a SLA Status NOT in category ON TIME issue.property[slatimer].status = slaCatStatusONTIME() //all issues with a SLA Status in category ON TIME issue.property[slatimer].status != slaCatStatusONTIME() //all issues with a SLA Status NOT in category ON TIME The first 2 examples assumes there is a custom field named SLA Status. |
| slaCatStatusLATE() | Use function to search for all issues where the SLA Status is in category LATE See slaCatStatusONTIME(). |
| slaCatStatusOVERDUE() | Use function to search for all issues where the SLA Status is in category OVERDUE See slaCatStatusONTIME(). "SLA Status" != slaCatStatusOVERDUE() //all issues with a SLA Status NOT in category OVERDUE (equals ONTIME or LATE) issue.property[slatimer].status != slaCatStatusOVERDUE() //all issues with a SLA Status NOT in category OVERDUE (equals ONTIME or LATE) |
| slaFRStatus() | Use the function to for a more convenient search for issues with specified SLA First Response Statuses. "SLA First Response Status" in slaFRStatus("Behind") //all issues in SLA First Response Status "BEHIND"
"SLA First Response Status" in slaFRStatus("Behind","Delayed") //all issues in SLA First Response Status "BEHIND" or "DELAYED"
issue.property[slatimer].frstatus in slaFRStatus("Behind","Delayed") //all issues in SLA First Response Status "BEHIND" or "DELAYED"
The function values are case insensitive. The first 2 examples assumes there is a custom field named SLA First Response Status. |
| slaName() | Use the function to search for issues with specified SLA names. "SLA Name" in slaName("My SLA") //all issues with SLA name "My SLA"
"SLA Name" in slaName("My SLA","Another SLA") //all issues with SLA name "My SLA" and "Another SLA",
issue.property[slatimer].sla in slaName("My SLA","Another SLA") //all issues with SLA name "My SLA" and "Another SLA"
issue.property[slatimer].slaname in slaName("My SLA","Another SLA") //all issues with SLA name "My SLA" and "Another SLA"
The function is case insensitive. The first 2 examples assumes there is a custom field named SLA Name. |