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The SLA Status of an issue will be calculated on the basis on time spent in percent of the current SLA Target Time.
Search for Issues using SLA Status category:
| Multimedia | ||||
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The SLA Status can be used in searches and statuses are displayed in the different add-on views, e.g. in a custom field, reports, gadgets and the View Issue page.
| Actions | How | ||
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| Add a Status |
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| Delete a Status |
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| Attribute | Configuration |
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