Configuration

Did you read about Concepts. If not please do.

Go to the add-on configuration pages. You will find a link for the configuration pages at the Manage Add-ons page.

Add-on Configuration Menu Items

The basics - Create the First SLA

1. Click Projects menu item
2. Click Add Project (Star icon) to enable a projects
3. Click Configure SLAs (Star icon)
4. Click at the Project pane to expand the SLA list for the added project
5. Type a name for a new SLA and submit - click add.
6. Configure the SLA with the custom values.

Read more about configuration: